Support

FAQs

Is the Peak high chair suitable for tall kitchen counters? + -

Yes, the Peak high chair reaches counter heights of up to 89 cm (39 in), making it the tallest children’s chair in the world. This ensures it can comfortably fit even the highest kitchen counters.

 

How long will delivery take? + -

We deliver with DHL or DPD services. Your product will be shipped within 15 days.

 

As a family company, dedicated to quality and customer care we want to ensure each and every product is as special as each child. This is why we manufacture each chair individually upon your confirmed order.

Can I use different shipping and billing address? + -

Of course you can.

How much does one package weight? + -
  • Peak Chair – 8.9 kg (19.6 lbs),
  • Peak High Chair – 10.5 kg (23.1 lbs),
  • Peak Baby Set – 1.1 kg (2.4 lbs),
  • Other accessories – under 1 kg (under 2.2 lbs)
What is your Privacy & Cookie policy? + -

Here you can find our Privacy & Cookie Policy: Privacy & Cookie policy.

What payment methods do you accept? + -

We accept secure payments with all major credit and debit cards, PayPal, and Klarna – shop safely and conveniently.

What are your terms and conditions? + -
Is the Peak high chair safe? + -

We always put your child’s safety first which is why we designed Peak around one central leg to maximise its stability. Mounted on a solid leg with four extensions, the chair’s center of gravity is always at the center, ensuring impeccable stability. Our chair is certified for safety with the SIST EN-14988 : 2017 + A1 : 2020.

 

 

Two 4-mm thick metal crossbars that are built in under the seat and under the wooden crossbar, are what makes the high chair incredibly stable. The wooden bar for the feet and the wooden back support also use binding elements and hidden screws that add to the high chair’s robustness.

When can children begin using the Peak high chair? + -

The chair is suitable for children as soon as they can sit unaided, which tends to be around 6 months.

What is your warranty? + -

The warranty of the Norstol products is 5 years.

How long can a child use the Peak high chair for? + -

Peak grows with your child. It’s designed for 6-month-old toddlers to 10-year-old kids and everyone in-between.

Peak adjusts to your kid’s growth in three simple ways – by adjusting the backrest position, the seat and footrest height. Peak will accompany your child from the age of 6 months all the way to 10 years old.

Do I need a cushion for the high chair? + -

If you want your baby to be even more comfortable, why not add our extra-durable, machine-washable cushions made of 100% cotton?

 

All Peak Chair cushions are removable and can be washed in the washing machine at 30˚C/86˚F. The Cushion Set fully covers both the backrest and the seat.

Where are the Norstol products manufactured? + -

All Norstol products are designed and made in Slovenia, Europe.

What are the dimensions of the Peak high chair? + -
  • The minimum seat height is 44 cm (21 inches)
  • The chair can be adjusted to reach dining table height — up to 98 cm (39 inches)
  • The width is 54 x 52 cm (20 x 21 inches)
What colors are available? + -

The Peak chair is currently available in white, olive green, coral, and black, each combined with natural beech wood of premium quality, treated with natural oil.

 

All colors are water-based and environmentally friendly.

What kind of material is the Peak high chair made from? + -

The chair is made of solid beech wood and finished with organic oils. They are constructed in our own factory and are entirely made in Slovenia.